- Client: Private Residential Client (Influencer Household)
- Location: Trowbridge to Bradford on Avon
- Sector: Residential Removals
- Service: Full Packing and Platinum Removal Package
- Programme: Packing completed 29 December / Move completed 2 January
- Company: Now We’re Moving
Project Overview
We were instructed to manage a full residential relocation for a high-profile household moving from Trowbridge to Bradford on Avon. The client selected our 2000 cu ft platinum package, which included full packing, protected transport, and a dedicated crew on moving day.
Because the move took place over the Christmas and New Year period, timing, staffing, and access coordination were critical. Our goal was to deliver a calm, fully supported move that allowed the client to settle quickly into their new home without unnecessary disruption or fatigue.
Scope of Works
We carried out a complete packing service on 29 December using two experienced team members. All household contents were carefully wrapped, boxed, and labelled to maintain organisation and protection during transit.
On moving day, 2 January, a five-person crew completed the relocation from Trowbridge to Bradford on Avon. The full load filled approximately 2000 cubic feet, requiring efficient vehicle loading, secure stacking, and careful handling throughout transport.
On arrival, we unloaded and positioned furniture and boxes exactly where the client wanted them, ensuring the property was functional and comfortable before our team departed. Empty box recovery was also arranged once the client had finished unpacking.
Challenges and Solutions
- Holiday scheduling: The move crossed the Christmas and New Year period, so we secured crew availability early and confirmed timings in advance to avoid delays.
- Large volume load: A 2000 cu ft move required structured loading zones and balanced weight distribution to protect contents and maintain vehicle stability.
- Tight turnaround: Packing and moving dates were close together, so inventory tracking and labelling were carefully managed to avoid confusion during unloading.
- Client comfort on arrival: The team stayed on site until key rooms were fully usable, helping the household settle in quickly rather than leaving partial setup.
Client Experience
The client shared extremely positive feedback following completion of the move. They highlighted how the team went above and beyond on moving day, ensuring everything was placed correctly and that the household felt settled and comfortable before departure.
They also intended to share photos of the move on social media to promote the service, although their phone unfortunately failed the following day and the images were lost. Even so, the client confirmed they would be leaving a full Google review and arranged box collection once unpacking was complete.
Outcome
The relocation was delivered smoothly, on schedule, and without damage or disruption. Packing quality allowed fast unpacking, the larger crew ensured efficient loading and unloading, and the platinum service provided a high level of reassurance throughout the process.
The client moved into their new home feeling supported, confident, and satisfied with the overall experience. Follow-up box recovery was organised to complete the service cleanly and conveniently.
Contact Now We’re Moving
If you’re planning a house move, need a full packing service, or want a premium relocation experience with a team that genuinely cares about the outcome, we’re ready to help.
Call Now We’re Moving on 01225 684514 to discuss your move and arrange a tailored quotation.
